Terms of service

Welcome to Pole Witch! We are delighted to have you here. Please read these Terms of Service carefully before using our website.

1. General Information

  • Business Name: Pole Witch
  • Location: Ontario, Canada
  • Contact Information: polewitch@gmail.com

2. User Accounts

  • Users may need to register an account to purchase products or services.
  • Information collected: name, address, email, and other relevant details for service delivery.
  • Your information is private and will not be shared with third parties.

3. Products and Services

  • We offer digital downloads, physical merchandise, psychic/tarot/astrological services, and content creation.
  • No returns, cancellations, refunds, or exchanges.

4. Payments and Billing

  • Accepted payment methods: Shop Pay, PayPal, Google Pay, Apple Pay, Visa, MasterCard, American Express, Stripe.
  • No refunds, cancellations, returns, or exchanges on any products or services.

5. Shipping and Delivery

  • Physical products may ship from Lulu.com, Printful.com, or other drop shipping companies.
  • Shipping times vary: Lulu.com (2-3 weeks), Printful (around 2 weeks), others (2-4 weeks).

6. Returns and Refunds

  • No returns, cancellations, refunds or exchanges are offered.

7. User Conduct

  • Respectful behavior is required. Users must come with an open heart and mind.
  • We reserve the right to refuse service to rude or disrespectful customers.

8. Privacy and Data Protection

  • Your data is private and used solely for delivering services and products.
  • Data remains within Shopify and our website infrastructure.

9. Intellectual Property

  • All content on our website is owned by Pole Witch and cannot be used without permission unless explicitly stated for MMR, PLR, or white label products.

10. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services or products.

11. Readings Disclaimer

  • Psychic, tarot, and astrology readings are for entertainment purposes only.
  • Readings are not a substitute for professional advice from a licensed doctor, lawyer, or psychologist.
  • By purchasing a reading, you agree that you understand this and take full responsibility for any actions you take based on the information provided.

12. Governing Law

  • These terms are governed by the laws of Ontario, Canada.

13. Changes to Terms

  • Any changes to these terms will be announced on our website.